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Crafting with Passion

  • How do I use, assemble, or install my purchase?
    Visit https://www.shamrockwood315.com/howto for guides on using, assembling, or installing your purchase. If you have any questions, email us at shamrockwood315@gmail.com.
  • How do I care for my custom wood products?
    To care for your custom wood products, avoid exposure to extreme temperatures and moisture. Clean with a soft, dry cloth and occasionally apply wood polish to maintain its finish.
  • How do I care for 3d printed items
    Most all of our 3d prints are done with PETG which has excellent, heat resilience. That said high temps above 150F for long periods, and or exposure to chemicals can degrade the integrity of the item
  • What shipping options do you offer?
    We offer standard, expedited, and overnight shipping. Choose your preferred method at checkout.
  • Do you have a discount for Law Enforcement, Fire, EMS or Medical personnel
    Yes! As a life long public servant, we do offer discounts on various items. Please email us at shamrockwood315@gmail.com and upon validation of service we'll get you a discount code
  • What payment methods do you accept?
    We accept credit cards, PayPal, Google Pay, and Apple Pay for your convenience.
  • How do I return an item or get a refund?
    For detailed information about returns and refunds, click the link at the bottom of our page. We aim to ensure you're satisfied with every purchase.
  • How do I place a custom order?
    To place a custom order, visit our 'Get a Quote' page or email us at shamrockwood315@gmail.com with your project details. We'll get back to you with a quote and further instructions.
  • Can I get a discount on my order?
    Yes, we offer volume discounts on various items. Just email us, and we'll discuss the details with you.

Syracuse, NY

 

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