Returns and refunds
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, or your item if defective you may return it to us for a full refund or exchange.
Please see below for more information on our return policy. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the receiving the item. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase / the return form provided / other, and mail your return to the following address:
9507 Glengarriff Dr
[Brewerton, NY 13029
Please note, you will be responsible for all return shipping charges, unless the product is found to be defectrive We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Items can be exchanged for a same type item
If you have any questions concerning our return policy, please contact us at: